Table of Contents

Advertiser Directory
(scroll down for advertisers) - Page 2
President's Message - Page 3
TSSA Communications - Page 4
TSSA Bulletin Board - Page 6
Education - Page 8
Upcoming Events - Page 9
Industry News - Page 16
Sharpening Your Sales Skills - Page 18
Your Association - Page 21
Convention 2009 in Photos - Page 22
Featured Facility - Page 31
What’s Right With Self Storage? - Page 32
TSSA Regional Luncheons - Page 36
Industry News - Page 37
Industry News - Page 38
My Perspective - Page 41
Self-Storage Solutions - Page 44
Form of the Month - Page 46
The Four Steps to Customer Acquisition - Page 49
Member Alerts - Page 50
New Members - Page 52
Advertiser Directory - Page 2
A-Lert Building Systems - Page 48
Athens Steel Building Corporation - Page 6
Cannon Storage Systems - Page 14
CAPCO Steel, Inc. - Page 43
Chamberlain Access Solutions - Page 15
Compound Security Specialists - Page 38
Cubby Hole, Inc. - Page 6
DBCi - Page 20
Gargoyle Steel Structures - Page 7
HiTech Software - Page 52
ISS Self Storage Expo - Page 35
The Jenkins Organization, Inc. - Page 38
Ken Garcia Auctioneers - Page 6
Landmark Interest - Page 39
Legacy Signs - Page 6
Lock America, Inc. - Page 6
Manufactured Metals Corp. - Page 13
OMC Gate Service, Inc. - Page 37
On the Move, Inc. - Page 42
OpenTech Alliance, Inc. - Page 5
Orion Payment Systems - Page 37
Paul Darden Company - Page 1
Site Safe Security - Page ii
SMD Software, Inc. - Page 55
Storage Commander - Page 34
TBRC Roofing Company - Page 56
Trachte Building Systems - Page 40
U.S. Door - Page 47
Wortham Insurance & Risk Mgnt - Page 4

Inside this issue: • • • • Sharpening Your Sales Skills Convention 2009 in Photos What's Right With Self Storage? The Four Steps to Customer Acquisition PRSRT STD US POSTAGE PAID AUSTIN, TX PERMIT NO.1

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